Patient Care Coordinator - Pharmacy Customer Service
Infinity Care Solutions Infinity Care Solutions Bentonville, AR Bentonville, AR Full-time Full-time From $15.
50 an hour From $15.
50 an hour 17 hours ago 17 hours ago 17 hours ago Infinity Care Solutions, a national specialty and mail order pharmacy, in addition to a scheduling center, is in search of Patient Care Coordinators (Bilingual Preferred) for its expanding customer service department.
As a member of the ARcare Health Network and its 90,000 patients, Infinity's mission is to assist these patients throughout Arkansas with their medication needs, in turn helping ARcare fulfill its mission as a not-for-profit, Federally Qualified Health Center (FQHC).
We are an employee centric company that is continuously looking to improve work-life balance.
We offer full time hours with traditional and flexible schedules.
We offer company paid medical, dental, vision, long term disability, and life insurance benefits, along with an excellent retirement plan and volunteer paid time off.
Pay rate based on level of experience and time in the industry.
ESSENTIAL DUTIES:
Initiating calls to patients and practitioners providing excellent customer service; Contacting patients concerning new prescriptions and refills; Ensuring all questions and concerns are addressed and resolved in a timely manner; Collecting required patient information and insurance details; Maintaining accurate patient logs, detailing conversations in the patient record.
SKILLS:
Bilingual Preferred; Excellent communication skills, must love to talk on the phone; Positive, upbeat personality; Caring, Patient-centered attitude; Dedicated to customer service; Prior experience in the medical field preferred; Knowledge or experience using medical terminology preferred; Proficient in Microsoft Office suite preferred; Ability to work in a fast-paced environment; Self-motivated and proactive in problem solving; Must pass background and drug screening.
Job Type:
Full-time Pay:
From $15.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour From $15.
50 an hour 17 hours ago 17 hours ago 17 hours ago Infinity Care Solutions, a national specialty and mail order pharmacy, in addition to a scheduling center, is in search of Patient Care Coordinators (Bilingual Preferred) for its expanding customer service department.
As a member of the ARcare Health Network and its 90,000 patients, Infinity's mission is to assist these patients throughout Arkansas with their medication needs, in turn helping ARcare fulfill its mission as a not-for-profit, Federally Qualified Health Center (FQHC).
We are an employee centric company that is continuously looking to improve work-life balance.
We offer full time hours with traditional and flexible schedules.
We offer company paid medical, dental, vision, long term disability, and life insurance benefits, along with an excellent retirement plan and volunteer paid time off.
Pay rate based on level of experience and time in the industry.
ESSENTIAL DUTIES:
Initiating calls to patients and practitioners providing excellent customer service; Contacting patients concerning new prescriptions and refills; Ensuring all questions and concerns are addressed and resolved in a timely manner; Collecting required patient information and insurance details; Maintaining accurate patient logs, detailing conversations in the patient record.
SKILLS:
Bilingual Preferred; Excellent communication skills, must love to talk on the phone; Positive, upbeat personality; Caring, Patient-centered attitude; Dedicated to customer service; Prior experience in the medical field preferred; Knowledge or experience using medical terminology preferred; Proficient in Microsoft Office suite preferred; Ability to work in a fast-paced environment; Self-motivated and proactive in problem solving; Must pass background and drug screening.
Job Type:
Full-time Pay:
From $15.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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