Customer Service Professional
3.
6 Bentonville, AR Bentonville, AR Full-time Full-time From $17 an hour From $17 an hour 4 days ago 4 days ago 4 days ago Job
Responsibilities:
Receives inquiries from customers from various sources (phone and email), answers questions and/or resolves individual problems.
Coordinates and develops customer relationships by handling customer inquiries on such topics as My Home, invoicing, label and inspection, etc.
, opening new projects and supporting a smooth communication between customers and UL departments.
Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments.
Prioritizes customer needs, determines any special requirements, and obtains required information and samples to open the project.
Organizes customer information by classifying and segmenting the customer, entering new or updated information into database, etc.
, using the Customer Relationship Management (CRM) system.
Provides support for non-technical customer requests, including questions/issues such as billing inquiries, service requests and general UL information.
Read and follow the UL Solutions Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.
Job Requirements:
Higher Secondary Education required.
One year of customer service experience required.
Experience with a related Customer Relationship Management (CRM) software highly preferred.
Able to lift up to 15lbs on occasion.
Ability to work onsite in Bentonville, AR Monday through Friday required.
Job Type:
Full-time Pay:
From $17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Bentonville, AR 72712:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Bentonville, AR Bentonville, AR Full-time Full-time From $17 an hour From $17 an hour 4 days ago 4 days ago 4 days ago Job
Responsibilities:
Receives inquiries from customers from various sources (phone and email), answers questions and/or resolves individual problems.
Coordinates and develops customer relationships by handling customer inquiries on such topics as My Home, invoicing, label and inspection, etc.
, opening new projects and supporting a smooth communication between customers and UL departments.
Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments.
Prioritizes customer needs, determines any special requirements, and obtains required information and samples to open the project.
Organizes customer information by classifying and segmenting the customer, entering new or updated information into database, etc.
, using the Customer Relationship Management (CRM) system.
Provides support for non-technical customer requests, including questions/issues such as billing inquiries, service requests and general UL information.
Read and follow the UL Solutions Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.
Job Requirements:
Higher Secondary Education required.
One year of customer service experience required.
Experience with a related Customer Relationship Management (CRM) software highly preferred.
Able to lift up to 15lbs on occasion.
Ability to work onsite in Bentonville, AR Monday through Friday required.
Job Type:
Full-time Pay:
From $17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Bentonville, AR 72712:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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