Adult protective services worker

Company Name:
Arkansas Government Job
The Adult Protective Services (APS) Worker is responsible for investigating reports of adult maltreatment involving adults 18 and older in accordance with ACA 12-12-1701 et.Seq. This position is governed by state and federal laws and agency/institution policy.
Typical Functions
Investigates complaints called into the Adult Maltreatment Hotline by conducting in-depth interviews with victim, alleged perpetrator, family members, neighbors, medical personnel, social workers, clergy, emergency medical workers, law enforcement and others regarding reported allegations. Completes research to confirm victim eligibility for public programs and other assistance. Identifies, recommends, negotiates, refers, and secures least restrictive living arrangement for victim. Determines need for protective custody, removes victim from danger, secures home, prepares court affidavit, secures financial information, and testifies at court hearings. Acts as custodian for adult wards of the state, advocates to ensure client rights, prepares court reports, and testifies at annual review hearings Completes comprehensive documentation of investigation results and other case management activities, enters information into APS database, and completes investigations. Assures continuous access to APS by providing on call coverage. Performs other duties as assigned.
Special Job Dimensions
Work after normal hours may be required to staff Adult Maltreatment Hotline.
Knowledge, Abilities, and Skills
Knowledge of the principles and practices of counseling, social work, and case management. Knowledge of state and federal laws, rules, guidelines, and agency policies and programs governing adult protective services. Ability to perform case and situational analysis and develop plans for remedial action. Ability to recognize, understand, and facilitate opportunities to connect necessary resources to obtain positive/safe outcomes effectively. Ability to successfully interact with diverse individuals and community and legal resources to create partnerships and networks. Ability to prepare, present, and review oral and written confidential information and reports.
Minimum Education and/or Experience
The formal education equivalent of a bachelor''s degree in, social work, sociology, psychology or a related field; plus one year of experience in interviewing and investigating impaired adults or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Knowledge of Adult Protective Services policy and procedures, Investigation skills, knowledge of aging programs and other support services available for adults. Experience in age-related fields. Court related experience that includes testifying and writing court reports. Basic Computer Knowledge. Valid Drivers License, access to personal car, and clean driving record.
Certificates, Licenses, Registrations
Agency Specific Information
Division Name
Division of Aging and Adult Services
Hiring Official
Darren Jeanneret
Special Work Condition
In-state Travel Required. Required to perform occasional on-call duties during the week and on weekends. This position will cover Multiple Counties
Special Application Information
Applicant must submit an official transcript by mail as a supplement to applications ONLY FOR FAMILY SERVICE WORKER positions. Transcripts will remain in file for future FAMILY SERVICE WORKER applications.
For all applications submitted for a continuously advertised class code. YOU WILL BE PROMPTED FOR THIS INFORMATION WHEN SUBMITTING YOUR APPLICATION ON-LINE. This addendum includes your preferences for the county(ies) and divisions you are willing to work. Please list only the counties in which you would be interested in working. Statewide designations will not be accepted.
Continuously advertised classifications, are intended to allow DHS to keep available a pool of qualified applicants should a position open.
Continuous applications will remain on file for 60 days.
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, r sum , transcript, licenses and any other information that you submit. (With the exception of transcripts, do not submit references, certificates, or other documents; bring them to your interview.) Therefore, it is important that you submit complete and accurate information and that you complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. (Include all experience, even if you do not believe that experience to be relevant to the position for which you are applying.) You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
When submitting your State Application, you may refer to your r sum for the Employment History if your r sum includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).
Inadequate completion of your job history will adversely impact your comparison with other candidates.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefit Package May Include: Health & Life Insurance, Vacation & Sick Time, Paid Holidays, Credit Union Available, Retirement, Career Bonus, and Deferred Compensation.

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