Director, Insights & Analytics Job

Company Name:
Johnson & Johnson Sales & Logis. Co (614
Bentonville, AR, US
Director, Insights & Analytics-1373140620
Johnson & Johnson Sales and Logistics Company, a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Director, Insights & Analytics located in Bentonville, Arkansas.
Johnson & Johnson Sales and Logistics Company, a division of Johnson & Johnson Consumer Companies, Inc., provides sales, marketing and logistical services to U.S. retail customers on behalf of the U.S. consumer companies. It represents one point of contact with our customers for selling teams, customer service, distribution, retail merchandising and professional detailing. It develops and markets baby care, oral care, wound care and skin care products that address the needs of consumer and healthcare professionals and incorporates the latest innovations. The portfolio includes heritage brands JOHNSON'S Baby, Listerine, and BAND-AID Brands as well as leading beauty and skin care brands such as NEUTROGENA , AVEENO and more.
The incumbent leads Analysts and/or Managers who develop customer, category, brand and/or shopper insights that result in optimal shipment sales, market share and conversion, while elevating customer thought leadership and partnership. The incumbent delivers brand, category and shopper strategies at the customer by setting key strategic priorities and initiatives for the team. The incumbent directly identifies and/or assists team to identify the category/GBU/brand-specific business opportunities, innovation, platforms and 4P strategies and tactics. The incumbent sets the team's direction for research that delivers deep insights and go-to-market strategies to achieve business objectives. The incumbent applies expertise across the customer, channels, assigned categories and brands to customer/category/brand-specific marketing strategies that result in achievement of business goals for J&J and customers. The incumbent participates in special projects as assigned by the supervisor.
Key responsibilities include, but are not limited to: Determine and deploy insights and analytical strategic priorities, key initiatives, and guiding principles for a category or business segment. Communicate these to reporting staff to enable them to devise go-to-market plans for customers and/or categories as assigned. Oversee the team in reviewing and translating consumer, shopper and category insights into actionable strategies, while ensuring alignment between company and customer goals and objectives. Lead team in delivering leading edge insights and analytics to drive category and brand strategy designed to meet the unique requirements of the customer.
The incumbent will be recognized as the expert in category and brand understanding internally and at the customer. Demonstrate expertise in understanding the customer's business, shoppers, strategies, vehicles. Represent the "voice of customer" and shopper for both internal and customer teams. Influence internal J&J product, program and category development strategies to improve conversion rates, drive market basket and assortment and enhance market share for both the customer and J&J. Develop category and customer best practices and ensure they are shared across the broader customer and J&J teams. Lead the team or business unit in decision making regarding assortment, pricing, and merchandising. Lead assigned team in providing vendor-partner support to group(s) while working with internal partners, such as customer teams, Shopper Marketing, Market Research, and GBU teams to ensure services provided meet the needs of internal and/or external customers. Allocate assignments and requests to ensure balanced workload across all team members, while providing sufficient challenging and relevant assignments to spur growth and development within the team.
Additionally, the incumbent will partner with Marketing Research and Shopper to execute and leverage studies and interpret results from customer field studies to understand buying behavior and shopper preferences in order to develop innovative strategies. Lead and deliver superior insights and analytics to support new-item launch strategies and plans for customer(s), leading to winning effort for customer and J&J. Lead the talent and performance management of reporting staff, while identifying and developing top-potential individuals who can fill the succession planning needs of the company in the future. Align the goals of team members with the needs of the team and broader organization and achieves the OGSM. Deliver and manage the financial commitments to the company and customer. Comply with company policy and procedures at all times. Maintain and comply with SAFE Fleet & Safety objectives and policies.
A minimum of a 4-yr degree is required. A minimum of 12 years prior experience in consumer package goods or related industries, including prior experience in direct customer sales, business analytics, or customer/category marketing is required. Previous category management experience with Walmart or other large retailer experience preferred. Experience managing large teams up 6 + preferred.
Must have proven leadership skills, with the ability to influence and negotiate at top to top levels, both internally and externally. Must have expertise in accessing, assessing, interpreting, and drawing accurate conclusions from sales, customer, and shopper data. Must have the ability to work effectively within a fast-paced, complex matrix, changing environment; action orientation, with the ability to analyze complex information and institute good solutions to solve problems proactively. Must have advanced analytical skills and the ability to conduct consumer research, including devising questionnaires, writing queries in database programs, developing reports and analyzing complex data to develop conclusions. Advanced computer skills with ability to create, manipulate, revise and modify data, documents, presentations, and spreadsheets. Ability to manage the talent and performance management process of reporting staff; ability to coach, train, and develop reporting staff to increase bench strength of the organization. This position will require up to 20% or more travel time and will be located in Bentonville, AR.
Primary Location:
North America-United States-Arkansas-Bentonville
Johnson & Johnson Sales & Logis. Co (6148)
Job Function:
Market Research
Certain sites within the Johnson & Johnson Family of Companies participate in E-Verify as appropriate in accordance with Company guidelines and federal or state law. To learn more about the government sponsored program and to see a list of the sites that are currently enrolled, please click here.
Johnson and Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.
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