Ticket Resolution / Critical Team

Company Name:
CompuCom Systems
Team Project Coordinator-Bentonville, AR-Contract to Hire
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2nd shift only - Hours: 2p-10p or 3p-11p - Shifts will include weekends
Must have clerical or IT background / experience. Must have critical thinking and problem solving skills. Excellent communication and customer service.
Intermediate to Advanced skills in Excel, Word, and Outlook required.
This position must be worked onsite in Bentonville, AR. - NOT REMOTE-
Job Description:
Responsible for ensuring the customer needs are satisfied by providing specific deliverables. Ensures good practices in standard methodologies and processes are used to deliver an integrated solution. The major emphasis is on coordination of tasks. The job will require direct customer interaction and activity reporting.
Must be proficient in Microsoft Office Products
Must be able to serve as a single point of contact and acts in a liaison capacity to facilitate problem resolution
Reports to a Senior Manager
Requires 3 to 5 years' experience
CompuCom supports Employment Equity and Diversity Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit .
Company Description:
We Know IT Careers
As a leading IT managed service provider with more than 12,000 associates worldwide, we rely on the personal relationships we build with our associates and the clients who depend on them.
The expertise of our recruiters and our reputation as a top IT services, software and hardware provider working with some of the world's most recognized brands, mean we find the right fit for the right people. Whether you're looking for contract consulting opportunities or full-time employment, CompuCom has the right opportunity for you.

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