Help Desk Technician

Company Name:
CompuCom Systems
Help Desk Technician-Bentonville, AR-Contract to Hire Opportunity
Take your career to the next level with
CompuCom
. We offer jobs with Fortune 1000 companies nationwide, AND invest in your career development through our generous, annual training contribution.
We're looking for Help Desk candidates who are able to perform hardware and software repair, point of sale, dispatching, and help desk. 2nd and 3rd shifts and may encompass weekends.
If you or someone you know has a passion for IT, let them know to apply! Imagine having such great experience on your resume: supporting the world's largest retailer!!
OVERVIEW
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Relies on instructions and pre-established guidelines to perform the functions of the job.
May involve use of problem management databases and help desk system.
Works under immediate supervision.
QUALIFICATIONS
Must have minimum of 6 months of IT related experience or education
Intermediate Excel and Outlook skills
Knowledge of commonly-used Tech Support concepts, practices, and procedures
Weekend positions available
POS experience a huge PLUS!
May require an Associate's Degree
CompuCom supports Employment Equity and Diversity Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit .
IND0
Company Description:
We Know IT Careers
As a leading IT managed service provider with more than 12,000 associates worldwide, we rely on the personal relationships we build with our associates and the clients who depend on them.
The expertise of our recruiters and our reputation as a top IT services, software and hardware provider working with some of the world's most recognized brands, mean we find the right fit for the right people. Whether you're looking for contract consulting opportunities or full-time employment, CompuCom has the right opportunity for you.

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