Lead Retail Consultant Job

Company Name:
Sprint
Req# 156927BR
Position Title Lead Retail Consultant
Position Summary A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter most to them. As a Sprint Lead Retail Consultant, you are a sales floor leader and mobility expert. You share your proven success and techniques with co-workers to continuously improve the customer experience in the store. You welcome and perform additional responsibilities such as a key-holder, training co-workers and solving multi-faceted customer requests that contribute to the successful operations of the store. You stay current with the latest technologies and industry trends that enable you to provide a total sales solution to the customer. You are responsible for delivering key performance results that are most important to Sprint's overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy.
Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays.
A Lead Retail Consultant
Serves as sales floor leader
Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience and protecting their investment
Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand
Meets or exceeds key performance objectives that include sales and customer satisfaction goals
Makes certain accurate customer account set-up so they are ready to connect when leaving the store
Identifies the right solutions to customer billing, technical and or account issues
Completes all courses in your curriculum path within the required times frames
Complies with all operational policies and procedures including the Sprint Code of Conduct
Basic Qualifications
High School diploma or equivalent
One year of Retail Sales or related experience
Be the ConnectionThe Retail Sales team is the heart and soul of Sprint, connecting people with what matters every day. Our relentless innovation in cutting-edge technology, providing value and outstanding customer experience are all in service of our core belief: that connecting should be simple, rewarding and even fun. Connecting with our Retail Sales team means you'll:
Promote innovation and friendly competition to deliver unparalleled customer experience
Receive a competitive total compensation package including base salary plus monthly sales incentives for meeting or exceeding goals
Enroll in our benefits/Total Rewards Program empowering you to take charge of your wealth, health and professional goals
Gain valuable wireless industry experience and skills by learning the newest trends and technology through engagement and training
Get a financial boost for furthering your education through our Tuition Assistance Program
Connecting with the latest wireless and mobile device through our Employee Phone Program
Achieve satisfaction that you are changing lives by connecting customers with the resources, information, entertainment, and people that matter most
Are you ready to connect?
Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates regardless of previous criminal history. EOE Minorities/Females/Protected Veterans/Disabled.
Job Category Customer Service, Sales
Work City Bentonville
Work State AR
Country US

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