Bentonville, AR - Customer Service Representative
Customer Service Representative Bentonville, AR Job Description Launch your career with TWO MEN AND A TRUCK as a customer service representative and discover the opportunities for growth.
At TWO MEN AND A TRUCK your opportunities for growth are endless.
Approximately more than one quarter of our franchise owners originally started as employees in our system! In this role, you are the first point of contact for our customers.
You will ensure a world class service and sales experience as you provide moving quotes and answer questions about our products and services.
Job Responsibilities Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions Enter, schedule and coordinate customer moves Prepare and accurately complete all required paperwork Follow up with customers post-move to ensure satisfaction Proactively resolve customer concerns, complaints or customer service issues May participate in other sales, marketing and networking activities in addition to charitable move coordination Job Requirements Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations.
As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.
High school diploma or equivalent Sales experience preferred; 6 months sales experience in an upselling, inside sales, service or retail sales environment Excellent customer service skills with the ability to go above and beyond for our customers Demonstrated understanding and application of effective sales strategies and techniques Ability to multi-task and stay organized Basic computer literacy Intermediate typing skills.
Estimated Salary: $20 to $28 per hour based on qualifications.
At TWO MEN AND A TRUCK your opportunities for growth are endless.
Approximately more than one quarter of our franchise owners originally started as employees in our system! In this role, you are the first point of contact for our customers.
You will ensure a world class service and sales experience as you provide moving quotes and answer questions about our products and services.
Job Responsibilities Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions Enter, schedule and coordinate customer moves Prepare and accurately complete all required paperwork Follow up with customers post-move to ensure satisfaction Proactively resolve customer concerns, complaints or customer service issues May participate in other sales, marketing and networking activities in addition to charitable move coordination Job Requirements Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations.
As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.
High school diploma or equivalent Sales experience preferred; 6 months sales experience in an upselling, inside sales, service or retail sales environment Excellent customer service skills with the ability to go above and beyond for our customers Demonstrated understanding and application of effective sales strategies and techniques Ability to multi-task and stay organized Basic computer literacy Intermediate typing skills.
Estimated Salary: $20 to $28 per hour based on qualifications.
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