Inside Sales Representative - Fast Lane Entertainment

Do You Want to Be in the Business of FUN?
Do you desire the kind of job that gives you the opportunity to have sales success and fun at the same time? Then this is the position you've been dreaming of! The perfect candidate will have the energy and enthusiasm to sell family fun and entertainment to birthday parties, schools, churches, companies, groups, and organizations.
Fast Lane Entertainment is a bowling-based family entertainment center, that is looking for someone willing to sell our products inside the center. Birthday parties are a very big part of our business and this candidate will help manage and grow the birthday program as well as our group sales.
Our intention is to fill this position very quickly. ONLY serious candidates need to apply. Please follow the process and complete your application online. No store phone calls.
Learn more about us at www.fastlanebowling.com

Guest Service
o Provides exceptional service to our guests at all times, both in person and on the telephone.
o Answers questions about the facility, pricing, group events, parties, food and beverage, hours of operation, location, etc.
o Models the core values of the center. A good example would be the FISH Philosophy:
o Play
o Make Their Day
o Be Present
o Choose Your Attitude
o Books parties and group events.
o Upsells events to obtain maximum revenue.
o Writes bills for party hosts.
o Processes credit card transactions.
o Closes out credit card machine and prepares appropriate financial reports.
o Updates relief staff on any pertinent information at end of shift.
o Attends staff meetings.
o Exceptional guest service skills and a desire to exceed guests' expectations every time.
o Computer, point of sale, and basic mathematical skills.
o Ability to sell events and party packages and upsell to maximize revenue.
o Professional appearance.
o Effective communication skills.
o Prior experience in a guest service and/or inside sales environment.
o Obtained or currently pursuing a high school diploma or equivalent (G.E.D.).
o Ability to work nights, weekends, and holidays as scheduled.
Salary $12/hr
This is a full-time position

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