Retail Client Solutions Consultant

What will I do as a Retail Client Solutions Consultant
As a RCS, Consultant you will lead effective problem solving with the client and internal teams. You will work with the clients to apply/maximize insights gleaned from IRI data including store data analysis, household purchase behavior analysis, surveys, audits, data modeling, in-market testing, and other custom projects.
The RCS, Consultant serves as a passionate advocate for the client in advancing solutions that will best build the client s long-term business. From time-to-time, this will involve advocating and selling in a highly charged environment. While exceeding revenue targets is important, success is equally measured by identifying opportunities to expand/extend projects, and exceptionally serving the client.
What are the responsibilities of a Retail Client Solutions Consultant
To be successful as a Consultant you must possess and be able to execute upon Four key skill sets:
Analytic Capability: Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives, and making comparisons of potential solutions before taking action:
Proactively identify, structure, and solve business issues, then determine information needed to solve the business issues
Brings about successful resolution of high impact, complex, or chronic problems
Consistently demonstrates innovative thinking when generating solution alternatives
Quality Control: Drive to achieve high quality results through effective data integrity:
Develops/approves standards/guidelines for detail orientation and quality
Anticipates and plans for data and process problems and exception handling
Identifies opportunities to improve systems to prevent problems or keep them from recurring
Planning and Organizing: Determine effort and resources required to meet objectives; able to plan, coordinate and manage resources effectively to ensure task completion:
Plans for, organizes and coordinates work and resources to respond to data delivery requests and to ensure project goals and timelines are met
Holds self and others accountable for meeting timeline and quality standards
Ensures client requests are thoroughly understood by the project team and that solutions meet the client s needs
Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
Develop and maintain a deep understanding of customer needs and requirements
Help customers identify solutions to problems they did not know they had
Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship
Demonstrates a strong desire to help customers make their business successful
What are the qualifications for the RCS, Consultant role
Business Experience:
At least 5+ years work experience retail and/or CPG background desired
Strong analytical skills and experience with syndicated and panel data required
Proven ability to develop creative ways to address business issues
Able to demonstrate expertise in translating data and analysis into actionable solutions
Personal Attributes:
Can demonstrate planning, leadership, communication, interpersonal and presentation skills
A self-starter and eager learner who enjoys working both in groups and independently
Ability to manage multiple facets of a project simultaneously
Superior interpersonal and communication skills
BA or BS degree required, graduate degree preferred
Technical Skills:
Excel, PowerPoint, Access and Word
About Us
As one of the original innovators in Big Data, IRI integrates the world s largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically-advanced, cloud-based visualization platform. Learn more about us here and on YouTube.
Our Benefits
We offer a comprehensive benefit package ( ( health, paid time off, 401( ( k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, back-up child care, etc., along with the unrivaled benefit of working with our people - the best in the business.
Our Culture
We re thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new aha moments! by closely collaborating with our colleagues and developing competencies centered around the following values: Collaboration, Personal development, Executional excellence, Client growth, Innovation and creativity.
IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

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